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Understanding Your Gas Bill
If you choose a market (variable) price plan, your gas service will be billed starting in your next billing cycle and on a month-to-month basis thereafter. If you choose a fixed price agreement, because meter reading dates and billing cycles are not necessarily the same as the start and end dates of a fixed rate plan, you may not receive 12 bills during the term of your agreement. In addition, for the same reason, you may be billed for slightly more or slightly less than 12 months of consumption under the plan.
For detailed information about GNG bills, see our Terms and Conditions of Service.
Regardless of which GNG price plan you select, your bill will contain the following components:
- AGLC base charge – This is a regulated charge that Atlanta Gas Light Company (AGLC) bills through each gas marketer. Each month AGLC bills GNG a full base charge for all GNG customers of record as of the 20th of the month. We, in turn, pass through that charge to our customers. Base charges effective on the 20th of the current month cover the following month. For example, base charges effective October 20 cover the month of November. GNG bills a full base charge regardless of the number of days of service. (See details below under “AGLC Base Charge.”)
- GNG customer service charge – This charge covers our cost of maintaining and servicing your account. Service charges vary based on your selected price plan. GNG bills a full customer service charge regardless of the number of days of service.
- Gas charge – This is the charge for gas you used during the month’s billing cycle. The gas charge is specified on your gas bill and is based on total therms used and price plan selected.
- Interstate capacity charge – This is a transportation charge that GNG calculates based on your Dedicated Design Day Capacity (DDDC). (See the explanation below, under “AGLC Base Charge.”) GNG bills a full interstate capacity charge, regardless of the number of days of service, for all commercial and industrial customers and certain residential customers based on their price plan.
- Sales tax – Sales tax will be applied to all charges except late charges.
AGLC Base Charge
The AGLC Base Charge is a regulated charge that AGLC bills through each gas marketer in Georgia. This charge includes the following components:
- Base customer charge – This covers the fixed costs for AGLC to serve a customer – for example, the meter, regulator, and service lines.
- Ancillary service – This charge recovers AGLC’s costs of reading a customer’s meter.
- Dedicated Design Day Capacity (DDDC) charge – This charge recovers AGLC’s costs of providing delivery service based on a customer’s demand on the system on the coldest day of the year.
- Peaking service – This charge, which doesn’t apply to all customers, recovers AGLC’s costs of operating liquefied natural gas and propane operations.
- Franchise recovery cost – This charge recovers fees AGLC pays for the right to use public rights-of-way for AGLC’s gas lines and other facilities.
- Social responsibility rider – This charge covers AGLC’s costs of providing a low-income senior citizen’s discount to eligible customers. All residential customers who are not receiving the low-income senior citizen’s rate pay this charge.
- Pipeline replacement program – This charge recovers AGLC’s costs to replace all bare steel and cast iron pipe on AGLC’s system within Georgia.
- Environmental response cost – This charge recovers AGLC’s costs of environmental compliance.
Other Fees and Charges
In addition to the AGLC Base Charge, there may be other fees and charges on your bill, including these:
- Taxes – You are responsible for all applicable federal, state, and local taxes and charges. If you are a tax-exempt entity, you must provide GNG with the necessary exemption certificate.
- Insufficient funds charge – You will be assessed a nonrefundable fee for any payment to your account that is not accepted for its full amount, including insufficient funds associated with a bank draft payment. At our option, we may assess this fee the first time your check or payment is not accepted, even if it is honored upon resubmission.
- Late charge – If your account becomes past due, you will be billed a late charge of 1.5 percent of the unpaid amount per month, with a minimum charge of $10, to offset GNG’s additional costs. We also may discontinue service to your premises if we do not receive payment within the specified time.
- Early termination charge – Your account will be assessed an early termination charge if you breach your agreement on a fixed price plan.
- GNG service connection charge – If you are establishing new service or re-establishing service that has been disconnected, you will be assessed a service connection charge. This charge does not apply to customers who are switching to GNG.
Note: All fees and charges described in this section are subject to change upon 25 days’ notice.
Read Your GNG Gas Bill Like an Expert
Do the numbers and terms used on your Georgia Natural Gas bill have you confused? Relax. Although there are several components to your gas bill, learning to read your bill is easier than it seems.
This sample bill offers the information you need to more fully understand your bill:
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